Voicemail Not Working

[Peter58]

I took out a PAYG Sim last week. 

Set it up and all good however voicemail doesn't work. 

I dial 121 and I get the message 'welcome to the voicemail connection service - press 1 to be connected or press 2 for info'. 

I press 1 and then get the message 'it has not been possible to connect you to voicemail'.

My voicemail is definitely activated. 

I can't get through to any call center agents for days due to virus.

Any ideas ?

Thanks

[BandOfBrothers]

Live Chat is up and running or ring 191 or ask the Vodafone Social Media Teams via Contact-us-for-account-specific-queries to help. 

I'd suggest Twitter and link back to your thread here including your forum username so your not having to repeat yourself again.

How-do-I-set-up-and-manage-my-voicemail. 

I wish you all the best with this situation @Peter58 

🌈 Stay Safe & Stay Alert.  🌈 

[Peter58]

No agents available on 191 for days. No agents available on Live Chat.

I try several times a day for a week. 

Now I'm being ignored on Twitter too. 

Covid-19 is no excuse now - most are back to work. 

Please think hard before signing up with Vodafone

[Gatters]

Hi, I have exactly the same issue and TOBi can't help and I can't get through to any humans online or through 121.

If I test calling the number from another phone it just goes dead with no voicemail activated, let alone the ability to set up a personal message