A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi,My dad had a Pay as You Go SIM which I'm very sure was with Vodafone. He died 6 years ago now and his phone wasn't used after that (though I rang it a few times just to hear his voice on his personal greeting.) I'm looking into changing my mobile ...
Ola,I bought a Vodafone Prepaid Large plan. On the website it says "100GB + 40GB EXTRA every time you renew your rate." So does that mean that everytime I renew my plan I get 140gb of data for the month?Also what do I need to do to renew the plan eve...
On PAYG1 with adequate credit (declining £1 per day) but adding BVB15 via voice recognition or short code does not work. Receive a text confirming request, balance goes down by £15, no further text arrives, credit is restored. Rinse and repeat.What's...
Hi, I had the same number for about 14 years - and moved from a Vodafone pay monthly to pay as you go. Having not topped up the PAYG sim in 180 days - the sim card has been disconnected - and I fear I have lost my number. What is the process for star...
I've been unable to load the Vodafone website for the past two days. Vodafone is not my internet provider, but I have a payasyougo sim with Vodafone and haven't been able to check my account. Otherwise my internet connection is working fine.The only ...
I have bought £20 big bundle value that says about 120gb of data now but I only got 40gb…what’s the solution?
I'm looking at the PAYG1 plan here...https://www.vodafone.co.uk/mobile/pay-as-you-go-plans/payg-1Q1) Its not clear to me what happens when I use up my 50MB of data. Does it....a) automatically deduct another £1 from my balance and give me another 50M...
Do Vodafone sell SIM cards in convenience stores for the PAYG1 plan (this is a traditional PAYG plan where you apply top-up credit when you run out)? Or are the SIM cards only available for the monthly bundle plans?
Hi, one of my Ukrainian guests inserted a Vodaphone SIM about 10 days ago. She is now receiving a recorded message saying you have used all of your credits. She only uses the phone for calls which I believed were limitless. Any reason why this mig...
Tried the App but the Opt out but on my BVB on both desktop and app does literally nothing and might aswell be a PNG image, the 2345 number doesn’t seem to authenticate a BVB opt out - i can’t renew my previous or buy a new BVB despite sufficient fun...
