Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

No mobile data

Hi all, I'm on a big bundle PAYG SIM, and am unable to get mobile data to work at all. I've followed the guide and made sure that pp.vodafone.co.uk and wap/wap is being used where appropriate. I've even called customer support and they gave me variat...

MrAlex94 by 2: Seeker
  • 5370 Views
  • 9 replies
  • 0 thanks

texting problem

My UK PAYG mobile phone can receive texts from an Italian mobile but won't reply to them.  It just says "not delivered"  even though I'm responding to the same number I've just received the text from.  Can you help please.

popinjay by 2: Seeker
  • 1813 Views
  • 3 replies
  • 0 thanks

Data Roaming -cheapest way

I want a plan to roam abroad inTurkey when I travel in June and again in August. I don't want to use the Vodafone number in the UK, it is purely for travel. Can I get a sim that will continue to work from June to August, even  when not in a phone and...

Saba19 by 2: Seeker
  • 1622 Views
  • 2 replies
  • 0 thanks

PAYG deactivation

My payg sim/number seems to have been deactivated.Last used Jan 2022 & no warning text from Vodafone !how can I get the number deactivated &/or unused credit refunded please ??

TVDH by 2: Seeker
  • 3361 Views
  • 2 replies
  • 0 thanks

Help Needed Texting Spanish Mobile From UK

Hi, I have a basic UK Vodafone android phone and am on a pay as you go big value bundle. I'm going to Spain soon but need to text a person over there from the UK beforehand. He is Spanish and has a Spanish mobile phone. When I text him, do I have to ...

Reactivate number

Can I request a number that was payg and last used mid 2019.Can it be reallocated to a new sim?

Rb9 by 2: Seeker
  • 2831 Views
  • 3 replies
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Automatic bundle renewal issues & wifi hotspot

Every month for the last few months I've contacted to webchat advisors as my monthly budle isn't automatically renewed. Why would this be? Very frustrating and caused major inconveniences with lack of data and losing data. Also, is it possible to get...

craiigd by 2: Seeker
  • 5230 Views
  • 11 replies
  • 0 thanks

Topup

So I topped up my phone on the 4th of May with £15 bundle that gave me unlimited minutes unlimited text an 20GB of data with seemed to have gone pretty quick so I  phoned Vodafone customer service on the 9th of May so they advised me to top up £20 so...

Can't log into my account

When i try log into my account i receive the text and put the security code in but i still cant access acount. I get an error code

speedy82 by 3: Seeker
  • 16302 Views
  • 12 replies
  • 0 thanks