A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi My work have given me a pay as you go phone and sent a sim, phone and the card it came in has 5gb data and £10 of credit. However, after setting it all up the credit is not on the phone and I don't know how to get the £10 on it as it doesn't have...
Hello, I am in the USA right now and have purchased a Vodaphone 5GB sim card because we are leaving for Europe in a week. I know how to insert the sim card once we arrive, but not sure what steps I'll need to take to get my account going i.e. what wi...
Are there any charges simply to receive texts or OTPs when travelling overseas. Site info is unclear - charges seem to be given for sending texts, nothing is mentioned as far as I can see about receiving them .
Can some one Please be able to help me get back an old number that's very important to me at all Please.. I really need the number back as I did not know that I had to renew my Vodafone sim once expired..I thought it would just work but you couldn't ...
Same issue as https://forum.vodafone.co.uk/t5/Pay-as-you-go/Pay-as-you-go-SIM-card-did-not-arrive/m-p/2704831/highlight/false#M12661 I placed my order on 13 April, got a confirmation email with a T- order number. It hasn't arrived. Online chat were n...
I have same problem as https://forum.vodafone.co.uk/t5/Pay-as-you-go/pay-as-you-go-sim-card-never-arrvied/m-p/2693932#M12122 I placed an order on-line paying £10 and received confirmation of the order by email but it didnt arrive. Then in case it jus...
My dad had a pay as you go account.The phone sim has not been used for over a year but Vesta Vodafone continue to take money from his account.This is not a direct debit and I don’t know ho to stop it.
Hi all,I need a new sim (with a new phone number) simply to get a specific app to work on my phone. Thankfully, my phone has a place for a second sim but my question is; will I have to subscribe to a payment plan for this?Ideally, I want to put the s...
Hello there, i have Croatian and French credit card, in last 2 years im top up my sim without any problem. But in last 10-12 days vodafone change billing policy and make some problems for users without U.K. credit cards.Paypal payment is too big pro...
I purchased a voxi sim, chosen a plan and account setup. Had email with username etc. Received sim today.Trying to activate now on voxi site, after entering sim number it asks me to create account and choose a plan, but I already did this when I orde...
