Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! pay as you go sim card never arrvied

The pay-as-you-go sim card in my prepaid online order never arrived and I want to cancel this order, as I bought one in store instead. Customer service asked me for the order number of the original online order, but the only reference number I receiv...

How do I change my PAYG plan?

Hi,I was on a big value bundle but as I don't get a signal at home I stopped it.I've been put onto Plan 1 but I want a simple PAYG plan ie. I pay for when I use my phone.I looked in my online account and can't find a way of changing the plan and cust...

Add Balance to my phone number

Another day I paid 10 GPB to add to my balance. I received a SMS with this message "Contact Vodafone PIN UK and use the following PIN xxxxxxxxxxxxxxxxxxxxxxxxxxx to add 10 GBP.". I sign up for vodafone website and I tried to add this balance using "T...

rdroc by 2: Seeker
  • 1522 Views
  • 1 replies
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Quarantined, No Service

HelloI live in europe but have two Vodaphone sims which I have kept active up until approx Feb 2021. It now seems that they have both become quarantined. When I login to My Vodaphone it says it is sending a text to my phone to confirm but obviously I...

NigelCS by 2: Seeker
  • 1450 Views
  • 2 replies
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What happens when data in a bundle run out?

If I'm on a 30-day bundle with my payg sim and I run out of data on 20th day, what would happen if I continue to try using data?1. unable to get on internet (vodafone would stop my data usage and let me choose renewing my bundle early or buy some ext...

beebb by 2: Seeker
  • 7588 Views
  • 3 replies
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Resolved! Replacement Sim ordered?

My old phone broke, it completely won't work. It was an old phone that required a larger sim. My new phone needs a new smaller sim card. I would like to keep my old number if I could so I borrowed someone elses vodafone number to call up about it. I ...

Data roaming tariff charges?

I just got a 7GB prepaid SIM card plan from Vodafone in Germany & got a message about a data tarriff when I crossed into Switzerland (.20 cents per 50KB) & if I converted that correctly I think that's ~$4800 per GB of data which is outrageous lol I...

Resolved! How do I switch off roaming on PAYG?

https://www.vodafone.co.uk/webcenter/portal/myvodafone/pages_manageservices/managegoingabroadThere are several major ambiguities on this web page.Ambiguity #1 BarsTurn bars on and off to control how your phone or device is used - and how much you spe...

MIKEBT by 2: Seeker
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  • 1 replies
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