A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi, I am a PAYG customer(previously paid monthly) and had my number for nearly 17 yrs. I am currently working abroad and have not used my phone since February. It seems that my number has been disconnected. I did try the live chat but the person tol...
Just got a new alcatel 3l om PAYG. Everything seems ok, but I am unable to answer incoming phone calls. I right swipe as per the instructions but the number just keeps on ringing in. I have tried re-booting but no help
Hello My SIM card , pays, is not working, I am getting message “card registration failed “, so I can’t use my phone. I am overseas now. I had this no. for more then 10 years. I have contacted Vodafone on Twitter two days ago but still not received an...
I have tried several times to register my phone number. It states a security code has been sent via text to my number, but I do not receive one.
Hi there, I'm currently in France but to do some paperwork for home, I need to have a UK Number.I have received a PAYG card, I'm able to call and text but not receive. The customers support team is not answering due to Covid19 and the online chat is ...
I just tried to get my PAYG number reconnected and was told it was not possible. I had been stuck in Qatar due to covid travel bans and so could not use the phone for some months. I am DESPARATE to get my number back working as in the age of OTP one ...
Hello, I recently ported to Vodafone and since then have stopped receiving OTP messages from various sources such as Banks, Apps, Websites (Banks include - Santander/Citi bank (local as well as overseas). Apps/websites include - airbnb/yoyo wallet) e...
What is going on with Vodafone and the useless app. Stopped working for me last year and guess what it’s not working again - error 4300. Yes I’ve reset everything, deleted old versions of the app blah blah blah as advised by Vodafone and it still d...
I received a SIM a few days back and it still provides me with no signal so I cannot call my provider.
I have an old C261 that lives in the car and is for emergency use. Last time I charged it the top of the screen showed "Unregistered SIM" and the 'phone no no longer works. It is a PAYG unit and has money in credit. Is it possible to get it reinstate...
