A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hi I'm on pay as you go.. I put five pounds onto my top up on 9th July 2020 so my five pound big value bundle would roll over. I got a message this morning (12th July) saying there was no money so they could not roll over. My phone number is ###. My...
I checked my phone earlier, and it turns out I accidentally turned mobile data on at some point. I was charged for this, and I'm wondering if I can get this credit back somehow?
Hi all, I have ordered and received a new pay as you go SIM card and have loaded this into an iPhone 7. While I am able to send/receive text messages and make outgoing calls from the SIM card I am unable to receive incoming calls. Can anyone help? th...
I have my bvb pack for £30 and I used all my rewards and £10 in total because despite having a bvb with unlimited texts they weren’t able to be used! I finally complained and my rewards were refunded and so was my £10 that I’d spent trying to be able...
Hello. I have just received and installed into my vehicle, a sim card. I am able to make telephone calls out but anyone phoning in gets a message that the phone number has not been recognised. Can anyone offer a suggestion to resolve this please ?.
Ive been a very loyal customer with vodafone for years.. I spent 40quid on top up and they took the lot. If this can be resolved be very great full. Many thanks miss huggett
Ive been on here for hours I checked my reward points I had 100 left witch is enough for 25min. I had confirmation txt that I had it. But yet I still can't make calls.
I made a request on Tuesday to port my number (via PAC) from three to Vodafone on Tuesday. The port took place yesterday and I received an email and text to confirm that the port was successful. However, the three SIM card is still active and receiv...
I've activated a PAYG SIM I've had for a bit on PAYG One, registered for My Vodafone and submitted a port in request. I frequent a few mobile related forums and quite understandably ports were taking a little longer than normal, the system has quote...
Today i finally reached 4000 payg reward points. Logged in to redeem them for the £20 amazon voucher i had wanted but alas i couldnt find that particular reward. Absolutely gutted. Does anyone know if they have stopped offering this reward? My partne...
