A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
Hello,I currently have a 'My Vodafone' account associated with a PAYG SIM, which allows me to log-in via the app or a web-browser to check its balance and top it up when necessary, but now I'm trying to add a second SIM to the account. I've checked t...
I had a big value bundle 20 which has expired. I had £13 credit in when it expired. I have moved to sky mobile and have a sim ready. I was told i would be rang by vodafone to receive my credit (by live chat who said it would be 3 - 5 days). Ive not h...
I can’t get my balance with *#1345# or 2345 - these just produce error messages. And it seems my phone's too old to install the app.Phone works fine to make and receive calls - I just don't want to get cut off because I don't know my balance.Does any...
I am looking at buying the moto G 5g but I can't find any information on if Vodafone sim lock phones that are been paid in full on payg (£299 + £10)I can't get a straight answer if the phone will be locked for 30 days (even thought I paid in full) or...
I am in Australia and have an old PAYG sim card in my phone that hasnt been used for 14 months. I need to start using it again. Can I reactivate the SIM? If I need to get a new number that would be fine.
When I try to connect to Voicemail I get a message advising that you are unable to connect.We purchased this phone for business use to work from home and have all calls from the office transferred to this phone so I urgently need to be able to set a ...
Newly received Pay As You Go contract-free SIM, able to top up, text, make calls and use data, however, is not recognised by other third parties contacts.
Trying to top up my PAG phone via 2345 but all i get is sorry unable to top up duevto technical issue.So, after numerous attempts i contact customer services only to be asked us my number correct and am i sure its a vodafone number. Yes and yes i rep...
How can I verify what happened to the product I chose in exchange for my rewards points? It’s been over two weeks since I’ve ordered it and not received it or heard from anyone just yet. Thanks!
A few days ago my £10 Big Value Bundle was automatically renewed for the first time. I received a text message confirmation that it was renewed for another 30 days, another text message confirming that 5X data has been added (totaling 15GB) as per th...
