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A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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PAYG: Can't receive calls or texts while abroad

Hi there, I'm currently in France but to do some paperwork for home, I need to have a UK Number.I have received a PAYG card, I'm able to call and text but not receive. The customers support team is not answering due to Covid19 and the online chat is ...

Percy83 by • 2: Seeker
  • 1839 Views
  • 0 replies
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Retrieving a disconnected PAYG number

I just tried to get my PAYG number reconnected and was told it was not possible. I had been stuck in Qatar due to covid travel bans and so could not use the phone for some months. I am DESPARATE to get my number back working as in the age of OTP one ...

Not Receiving OTP from anyone

Hello, I recently ported to Vodafone and since then have stopped receiving OTP messages from various sources such as Banks, Apps, Websites (Banks include - Santander/Citi bank (local as well as overseas). Apps/websites include - airbnb/yoyo wallet) e...

akashkat by • 2: Seeker
  • 52970 Views
  • 18 replies
  • 1 thanks

Rubbish App

What is going on with Vodafone and the useless app.  Stopped working for me last year and guess what it’s not working again - error 4300.  Yes I’ve reset everything, deleted old versions of the app blah blah blah as advised by Vodafone and it still d...

Signal

I received a SIM a few days back and it still provides me with no signal so I cannot call my provider. 

Transfering vodaphofone number to new provider

HiI have a Vodafone PAYG simcard. I would like to transfer the number to  a different provider but I also want to retain a PAYG simcard with Vodafone. Can I do this? I know I can get a PAC code to transfer my number, but is it possible to get a new n...

vodapat by • 2: Seeker
  • 1316 Views
  • 0 replies
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vodaphone rewards

Why am I not receiving any rewards for topping up?  I have topped up 6 times and received nothing

kartha by • 2: Seeker
  • 2580 Views
  • 3 replies
  • 0 thanks

Top Up Credit not showing on my acvount

Hi, I've recently picked up a Vodafone SIM for a 4G router because I'm unable to get any decent broadband in my area. I topped up last month and got the "BigValue20" bundle which costs £20 for 10GB of data and then VF give you an additional 40GB free...

re-connect lost number

Hi everyone.I lost my PAUG number due to 180 days non-use and missed a warning text message from Vodafone (Working aboard and Covid related issues completely took my mind elsewhere), now while waiting for Covid test result via this very number, I rea...

xjwang01 by • 2: Seeker
  • 1823 Views
  • 2 replies
  • 0 thanks
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