A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
On Sat 30 Oct visited local store with ongoing problem of being unable to receive texts.Resolution of problem was for my phone to be disconnected from Network and reconnected within 1/2days.As of 3NOV 2200hrs service is still offline despite several ...
Greetings everyone! I have just moved to UK and I am living underground and currently using EE, which has NO SIGNAL at all.I was thinking of using Vodafone instead, because I have noticed that my older country provider switched to vodafone uk and it ...
I have been trying to request a VAT receipt for 4 * PAYG top-up for several months, every time I raise the request I just get a NDR from the Vodafone with an issue. Called the helpdesk, they tried but still the same issue. No resolution but this is ...
Hello My phone has just been disconnected for being dormant, although I did make a call quite recently. I have just topped up online, but have not been reconnected, although my payment has been taken. I can't find who to contact about this. Any h...
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I am a pay as you go Vodafone UK customer. I am roaming in South Africa and paid £30 for a Big Value Bundle yesterday. This is not reflecting in my account for some reason. Please help.
Hi, I have only been using my PAYG phone recently to receive calls as I have been in hospital (its been quite a few months). It was working fine just a few weeks ago but I noticed now that there is no network and I am unable to topup. I wasnt given a...
I took out a PAYG Sim last week. Set it up and all good however voicemail doesn't work. I dial 121 and I get the message 'welcome to the voicemail connection service - press 1 to be connected or press 2 for info'. I press 1 and then get the message...
I wanted to buy a pay as you go phone for an elderly relative who is going in to hospital for an operation so that he can keep in touch with family during his stay. He wants a phone where he just pays for what he uses and doesn't need to do a top up...
I have topped up 3 x £10 on my mobile wifi hub and no credit has been applied but the money has been taken out of my account?
