A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
HiI have a Vodafone PAYG simcard. I would like to transfer the number to a different provider but I also want to retain a PAYG simcard with Vodafone. Can I do this? I know I can get a PAC code to transfer my number, but is it possible to get a new n...
Why am I not receiving any rewards for topping up? I have topped up 6 times and received nothing
Hi, My mobile number has been barred, so I am unable to make any calls or receive any texts !I have tried contacting customer services which had directed me to their 07789654405 number. It requires me to leave a voice mail with my name and an alterna...
Hi, I've recently picked up a Vodafone SIM for a 4G router because I'm unable to get any decent broadband in my area. I topped up last month and got the "BigValue20" bundle which costs £20 for 10GB of data and then VF give you an additional 40GB free...
Hi everyone.I lost my PAUG number due to 180 days non-use and missed a warning text message from Vodafone (Working aboard and Covid related issues completely took my mind elsewhere), now while waiting for Covid test result via this very number, I rea...
Hi all, I have purchased a PAYG sim, and need to set up my voicemail. Dialling 121 I get the option to setup VM band the get the option "if you require connection to VM service press 1. PRessing 1 gets me to "it has not been possible to connect you ...
I can't accept calls from international numbers. My plan is pay as you go, and I am currently abroad.
Yesterday I thought I would redeem my Rewards points and with 2100 to spend I picked the £10 John Lewis voucher. Filled in the form to redeem and submitted only to get nowhere and nothing. The webchat bloke said try again today as he said he refreshe...
Hi, I'm trying to redeem the £3 M&S Gift Card via SMS reward with my remaining rewards points, however after clicking the "Continue" button, the "Redeem now" button on the next page leads me back to the rewards home page with no confirmation that it ...
I had a Vodafone PAYG SIM only a/c - no monthly contract. When I decided to move to another supplier Vodafone twice confirmed that the balance of money I had paid would be refunded. When I tried to claim the refund they still agreed that it should ...
