Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Voicemail Not Working

I took out a PAYG Sim last week. Set it up and all good however voicemail doesn't work.  I dial 121 and I get the message 'welcome to the voicemail connection service - press 1 to be connected or press 2 for info'.  I press 1 and then get the message...

Peter58 by 2: Seeker
  • 4395 Views
  • 3 replies
  • 0 thanks

Pay as you go phone for elderly relative - bundle or free sim?

I wanted to buy a pay as you go phone for an elderly relative who is going in to hospital for an operation so that he can keep in touch with family during his stay.  He wants a phone where he just pays for what he uses and doesn't need to do a top up...

KatyR by 2: Seeker
  • 2691 Views
  • 2 replies
  • 0 thanks

Top Up

I have topped up 3 x £10 on my mobile wifi hub and no credit has been applied but the money has been taken out of my account?

NSRH by 2: Seeker
  • 1345 Views
  • 2 replies
  • 0 thanks

PAY AS YOU GO VERY ME REWARDS.

Do we have an updates with regards to the new launch of the new very me rewards under the pay as you go? May I know when it will be launching? And how this new reward scheme work?

Apollyon by 4: Newbie
  • 1430 Views
  • 1 replies
  • 0 thanks

PAYG credit and sim card expiry

Hi,This has been asked in this forum a lot but there's a lot of conflicting information regarding how many days (between 90 or 180 days) before the credit and the sim card expire, I wonder if anyone can clarify it for me. I'm currently stuck overseas...

snivy by 1: Seeker
  • 11149 Views
  • 2 replies
  • 0 thanks

PAYG number disconnected for being dormant

Hi, I am a PAYG customer(previously paid monthly) and had my number for nearly 17 yrs. I am currently working abroad and have not used my phone since February. It seems that my number  has been disconnected. I did try the live chat but the person tol...

KB648 by 3: Seeker
  • 3350 Views
  • 6 replies
  • 0 thanks

Answering calls on alcatel 3l

Just got a new alcatel 3l om PAYG.  Everything seems ok, but I am unable to answer incoming phone calls. I right swipe as per the instructions but the number just keeps on ringing in.  I have tried re-booting but no help

Baz500 by 2: Seeker
  • 2327 Views
  • 2 replies
  • 0 thanks

Sim card

Hello My SIM card , pays, is not working, I am getting message “card registration failed “, so I can’t use my phone. I am overseas now. I had this no. for more then 10 years. I have contacted Vodafone on Twitter two days ago but still not received an...

Poiujkl by 1: Seeker
  • 1494 Views
  • 1 replies
  • 0 thanks

registration security code

I have tried several times to register my phone number. It states a security code has been sent via text to my number, but I do not receive one.