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Pay monthly

Cancel account from Canada and pay outstanding balance

Landegal
2: Seeker

Hi, I emigrated from UK to Canada last year. I kept my pay monthly UK Vodafone account active for a period but now want to cancel it. I don't want to call 191 incase it costs loads and supposed 'live chat' is a bot who sends me to 191. The direct debit got cancelled and I owe for outstanding charges which I'm obviously happy to pay, I just want to cancel the line once and for all as well. The contract has expired so I wouldn't be leaving early. I am hoping to be able to chat to the social team to get this concluded? Thank you.

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1 REPLY 1
BandOfBrothers
17: Community Champion

The Vodafone Social Media Team's do have access to accounts via Contact-us-for-account-specific-queries.

Live Chat can help as well as calling +447836191191 which is free from a Vodafone mobile @Landegal 

Current Phone >

Samsung Galaxy s²² Ultra 256gb.

 

Secondary Phone >

Samsung Z Fold³ 256gb.

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