main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Pay monthly

Changing to sim-only plan from a pay monthly contract. How to keep same number with same provider

marksidki1
2: Seeker

So my monthly contract is going to end soon and I'm at a point where I don't need to upgrade my phone to the latest version. So instead, to keep the same amount of data but at a lower cost, I looked for a sim-only plan. Once I receive this new sim how do I go about keeping my current number?

Both plans are with Vodafone so I'll be with the same network and from my understanding with a PAC or STAC code it only works when transferring from one network to another. 

I'm not sure if I'm missing an easy solution to my problem but any insight would be appreciated :Smiling:

 

TLDR: How to keep number when changing sims whilst keeping to the same network.

View more options
2 REPLIES 2
BandOfBrothers
17: Community Champion

The changes are done on your account so you keep using your current sim and also keep your number @marksidki1 

Speak with customer services on 191 or Live Chat and they'll sort this out.

Or go through your myvodafone app or myvodafone online.

A Vodafone Highstreet Store may also be able to help. Although the sim only may only be available online.

A pac \ Stac is if your moving to another network.

The Vodafone Social Media Team's via Twitter DM or Facebook Messenger can advise too.

Contact-us-for-account-specific-queries. 

Current Phone >

Samsung Z Fold³ 5G.

Previous Phone >

Samsung Note 20 Ultra 5G - SM9860.

View more options
AnnS
17: Community Champion

Yes @marksidki1  Providing the SIM only is taken out directly with Vodafone you won't be cancelling your account and only changing your tariff, no need to change SIM.

 

If you are planning on going through a third party for the SIM only to save yourself some money this is going to be more complicated, the recommended way is to cancel the Vodafone contract by porting out and back in on the new number provided by the third party.  See here: Cancel Account 

 

If you use the forum search facility, there are also previous threads on transferring number from a third party contract.

View more options