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Chat bots no use, hold music for 1 hour 39 minutes and counting. Any humans? Horrendous service.

THEDRUIDKING
1: Seeker

‎04-10-2021 07:40 PM

Does Vodafone care at all?  I'm hanging up after listening to this annoying hold music for 1 hour 39 minutes.

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Mark
Community Manager
Community Manager

‎05-10-2021 11:12 AM

I'm sorry to hear you had such a long wait when trying to reach out to us @THEDRUIDKING. If you still need help with the issue you were contacting us about, why not contact us through one of our social channels. We're available 24/7, usually very quick to respond and can deal with almost any query our colleagues manning the phones can.

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