A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
So after less than a year I have an upgrade available, I go through the motions and fill everything in. It says in my basket that it will be about £44, I go to the order screen and it shoots up by almost £22. Is this due to my current contract not be...
Tried to take out an EVO plan online as an upgrade but failed the credit check. Appealed the decision and Vodafone admitted there was an error and it was approved and to resubmit. I did, it failed. Calling just results in them wanting to place a new...
Hello, I'm so stupid. some time ago I removed the network plan from iwatch (I didn't know it was so hard to add it again), today I tried (thoughtlessly) to make a swap sim but I already have an esim for this number. the effect does not work on the n...
Hi,I am trying to switch from Lebara to Vodafone pay monthly SIM deal. I have my PAC from Lebara. When I checkout on the Vodafone site and select "switching from another provider button", it asks for the PAC and my current number which I input. But w...
I am looking to buy someone's Iphone 13 Pro from them. They have sent me proof of purchase and IMEI number in the form of their Vodafone contract paperwork. However, I am worried if I buy this phone and they stop paying their contract for example, it...
Hi - could someone please clarify if I can merge two seperate vodafone accounts. Account #1 - this is a broadband account, previously both broadband and pay monthly until I went PAYG a few months ago. Account has been active for quite some years. Acc...
I have lost my phone and need a new sim card. I can't get to a store and need to order one. I cannot get through to a human on chat and have gone round in circles for hours. There is no one to call and I am lost as I don't have a phone. I need a new ...
I'm struggling to find answer to how these new 2 paent plans work. Device and service. If you pay off device early I.e. decide to pay up in full on month 6 of 36 month device plan, what does that mean for the remaining 18 months of say 24 month servi...
I was looking at completing an early upgrade online today but am told that there could be a lengthy delay in delivery of the new phone. will the early upgrade cost be reduced and recalculated when the goods have been delivered or am I expected to pa...
I'm new on here. I'm considering switching to the new iPhone from Android. I've been given a guaranteed trade-in value code which is valid for 7 days. I want to use it towards the purchase of a monthly plan iPhone. My question is, when do I need to s...
