A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Anyone else seeing issues withe their call usage online not being accurate. I've noticed it for a few months now.E.g. A call made yesterday at 14:59 for 59 minutes shows up as made at 15:59 for 30 mins.Ok, it's all inclusive so no costs but it does m...
I have a existing contract with Vodafone that comes to and end in Nov this year. I've seen a offer via a third party that I want to take now. What's the easiest way of going about this? I'm happy to pay my early termination fee and would like to keep...
Hi, I recently upgraded my phone. The only reason I got the entertainment plan was because I wanted to have Spotify. However when I go to choose an option for my entertainment plan, Spotify isn't available as a choice. Is there anything I can do?
In am on a three year fixed contract. when i bought the iPhone i was offered an Apple watch contract. is this still available? John
I have recently got a pay monthly contract with Vodafone. I have the samsung s22 ultra and the s21 fe 5g but I can't see the volte symbol next to my signal bar can anyone with a Samsung device and in the UK confirm if Vodafone put the volte symbol ne...
Hi, I have a sim only pay monthly plan and have seen a good Vodafone phone pay monthly plan with another company - what happens to my phone number if I go through mobile phone direct to get a phone on a pay monthly contract but it is still with Vodaf...
Hi all. I have been trying to upgrade by using Vodafone advantage discount codes for the last few weeks with no luck. I have followed the instructions to get the codes and then whenever I click on the link it displays ‘error:token expired’ and the c...
Its been 2 + monthsi cant access my account, i am paymonthly userTired pswd reset by temp pswd does t workit send me temp sec code but then i get INTERNAL ErrorTOBI is useless-
I sent my phone off for repair and the repair has been completed according to the online tracker but it's not yet been sent back out to me. How long does this usually take from past experience? I spoke to an advisor and they said 3-4 days to get it o...
Hello everyone, I have a question about the cooling off period in sim only deals. Namely, I signed a contract on 20th September and decided to break it on ten days later on 30th. So, I called the customer service and told them about my decision. I al...
