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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Entertainment Plan

Hi, I recently upgraded my phone. The only reason I got the entertainment plan was because I wanted to have Spotify. However when I go to choose an option for my entertainment plan, Spotify isn't available as a choice. Is there anything I can do?

kaec by • 2: Seeker
  • 882 Views
  • 1 replies
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Apple watch

In am on a three year fixed contract. when i bought the iPhone i was offered an Apple watch contract. is this still available? John 

John100 by • 2: Seeker
  • 1005 Views
  • 2 replies
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Volte

I have recently got a pay monthly contract with Vodafone. I have the samsung s22 ultra and the s21 fe 5g but I can't see the volte symbol next to my signal bar can anyone with a Samsung device and in the UK confirm if Vodafone put the volte symbol ne...

s1helly by • 2: Seeker
  • 1155 Views
  • 2 replies
  • 0 thanks

going from sim only to phone plan

Hi, I have a sim only pay monthly plan and have seen a good Vodafone phone pay monthly plan with another company - what happens to my phone number if I go through mobile phone direct to get a phone on a pay monthly contract but it is still with Vodaf...

Beth8484 by • 2: Seeker
  • 2329 Views
  • 5 replies
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Discount code keeps expiring before I can access it.

Hi all. I have been trying to upgrade by using  Vodafone advantage discount codes for the last few weeks with no luck. I have followed the instructions to get the codes and then whenever I click on the link it displays ‘error:token expired’ and the c...

HannahMM by • 2: Seeker
  • 1020 Views
  • 1 replies
  • 0 thanks

Delivery after repair

I sent my phone off for repair and the repair has been completed according to the online tracker but it's not yet been sent back out to me. How long does this usually take from past experience? I spoke to an advisor and they said 3-4 days to get it o...

becckk_ by • 2: Seeker
  • 974 Views
  • 1 replies
  • 0 thanks

Cooling-off period

Hello everyone, I have a question about the cooling off period in sim only deals. Namely, I signed a contract on 20th September and decided to break it on ten days later on 30th. So, I called the customer service and told them about my decision. I al...

Darek by • 2: Seeker
  • 2729 Views
  • 1 replies
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Resolved! first bill paid but not

hi there i paid some money of my bill which left half to pay on the 18th 10/22 by direct debit you say i have paid but my bank says no direct debit taken from my account

Roaming in the US

I'm thinking of coming back to Vodafone as I'm fed up with poor reception from my current provider.  I have one question, does Vodafone throttle data speeds when roaming abroad, particularly in the US?  Thanks in advance

Traceyjr by • 4: Newbie
  • 1945 Views
  • 2 replies
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