A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I am currently looking to upgrade my phone, I have been with vodaphone for quite a few years now, they are not offering me a new deal as my current contract is up. I have found a new deal via car phone warehouse also vodaphone. So I contacted tod...
I am trying for more than 1 month now to get help from Vodafone and I got to a point where I have requested several times during my phone calls with customer service for the DEADLOCK LETTER, seems that all departments they do not know what a Deadlock...
I'm a new customer to Vodafone and I've just looked at my first bill and it's double what I expected!I've already seen that this dirty trick is pulled on every new customer as it seems we are all changed for a month in advance.If I am charged a month...
Could a member of the credit file team please get in touch so I can pay the outstanding and resolve this matter.
I am a little confused about the data speeds from Vodafone. Ive seen some saying unlimited, some saying 10mbps and some 2mbps but I just want to get a normal 25gb sim and there is no speed cap mentioned for that one so is it unlimited speed at https:...
Hi, I'm looking to use the trade in tool but wandering what the rules are with trading in a phone that has had the glass replaced on the back of the phone? The phone has had the back of the phones glass cover replaced as it had previously cracked. Th...
So after seeing a good offer for my old mobile, i tried to purchase a new phone from Vodafone. I put in my details of address via postcode checker which came up with a different address from mine, I been having problems with certain companies for ye...
My iPhone 13 has a physical sim, I have an apple watch tied to the primary number using One Number .. this worked. At some point, I moved from physical sim to eSIM on the same iPhone ( I thought it would be a good idea). After doing that, the Apple...
I'm trying to send SMS to my family in Poland. I can receive all of the messages they sends, but anytime I try to reply, a message comes up that says "Not sent" and he recevies nothing, obviously. I have put the phone number with the area code in eve...
Hello, has anyone else been quoted silly prices to upgrade their monthly phone contract?I have spoken to 4 different people over 2 days who have all give me different quotes which are waayy over what I’m already paying. when I spoke to these advisors...
