Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Credit report messed up

Dimimar76
2: Seeker
2: Seeker

‎24-11-2020 08:47 AM

I am about to apply for a mortgage and and Vodafone have messed up my credit score.I have switched providers more than 3 years now and is still showing as if I am in arrears for an account that’s been closed and settled more than 3 years ago.The last 2 years I was with Vodafone they kept messing me up and was constantly on the phone with them trying to short out things.When my contract was finally ended I was told everything was settled and had no communication from them whatsoever stating otherwise.Can somebody explain and sort it out for me?

0 Thanks
1 REPLY 1

Anonymous
Not applicable

‎25-11-2020 09:57 AM

Hi @Dimimar76 We can definitely look into this for you, but as we can't access accounts through the Forum, you'll need to pop our Social Media team a message here. They'll be able to look into your account and liaise with our Credit File team to get this resolved.

0 Thanks