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24-02-2024 09:09 PM
Hi, my airtime plan is due to end soon and I am being moved onto a rolling contract?
Is it possible for me to switch to a SIM only deal with another provider with a balance still due on my device plan? I want to keep my current handset and am intending to continue making these payments
24-02-2024 09:40 PM
You should be able to cancel the airtime and keep the device loan plan @Bordois , they are treated as separate agreements and the device plan will remain as a credit agreement until it is paid off.
No doubt someone from Vodafone will be able to clarify this.