Disconnected Sim due to Upgrade

[michaeld633]

I upgraded to the new iPhone on Thursday 12th November and since then I have had my sim disconnected unable to use data, make calls or send texts. I have called customer service and had no luck and keep being fobbed off!

I have tried to log in to my account and I can’t even do that now 😡😡!

I want this sorted now!

You seem happy still to send me my bill though 😡!

[BandOfBrothers]

That's not good at all @michaeld633 to which I can appreciate you need this resolving.

As Account Access isn't available via this forum you'll need to continue to contact customer services or use Live Chat or contact the Vodafone Social Media Team's via Contact-us-for-account-specific-queries. 

If you opt to use the Vodafone Social Media Team's then please link back to your thread here including your forum username so your not having to repeat yourself.

I wish you all the best with this.