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Ending my contract online.

zi_will
2: Seeker
2: Seeker

Hi there! My phone doesn't work- so I can't use it to contact vodaphone. 
Is there anyway I can end my account online?

I have an alternative to my vodaphone phone if that's any help

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Hi @zi_will 

 

The information is here: Cancel Account 

 

As you are unable to receive a text with a STAC or PAC, log onto your online account account settings > mobile switching, you can cancel from there.

I can't create an a count because it requires me to receive a txt. 

This is the only part of vodaphone online that works for me as it does not require a txt confirmation. 

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @zi_will 

 

Try Live Chat.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.