How to turn off slam down notifications?

[Sound_Patrol]

When I have a missed call, I receive a text message saying I have a missed call.

Vodafone are calling this a "Slam-down notification".

How do I turn it off please?

[Sound_Patrol]

I want to use voicemail to take messages when I am too busy to take calls.

Visual Voicemail is good when I don't have much coverage as messages come into my phone in the background whenever there is a bit of signal This means I can listen to my messages even when I don't have coverage.

If I decline a call because I am busy, the caller gets diverted to voicemail - so far so good, but then my phone immediately rings to play me the voicemail! I didn't answer the call because I was too busy, I don't want another call to tell me I have a message.

How can I turn this off please? I tried Mailbox settings and there are 3 options: text, call and deliver, icon.

They are not really options because they are all on. If I select any of them it just says they are on, there is no option to turn them off.

Can anyone help with a solution please?

[BandOfBrothers]

Hi @Sound_Patrol 

There are various settings for your Voicemail. 

I believe the route to disable Slam Down Notifications is by calling your voicemail via dialing 121 and then choosing option 4 then 3 then 5 to change the setting.

[Sound_Patrol · Accepted solution]

Hi @BandOfBrothers

Thanks for your reply and for pointing me in the right direction.

I found there is one more step, so its:

dial 121 and then choosing option 4 then 3 then 5 to change the setting, then 3 to turn off Slam-down notifications.

[BandOfBrothers]

You're very welcome @Sound_Patrol 

I'm glad I could help.