Mobile number not recognised by Vodaphone

[AlphaBoi]

Dear Vodafone,

I have been attempting to register for a Vodafone account however apparently my mobile number is not in the Vodafone system. I have done this on WiFi and on 3G and within the app and online. When I type the *#100# code in my number shows up however, only have issues when registering with my mobile number

Regards,

Elena 

[BandOfBrothers]

Have you Ported your own number to Vodafone @AlphaBoi and if so how long ago.

If you've been using a Vodafone temporary number while they ported your own number in then the Vodafone account needs to be set up with a new email.address and password.

It's possible your own number hasn't fully settled for Vodafone systems to recognise your own number. 

If you haven't ported in and it's a new contact then was it taken out directly with Vodafone or an independent. I ask as if through an independent then they can be slow at updating Vodafone on the details. 

Customer service on 191 or live Chat can help as can the Vodafone Social Media Teams here once they've caught up with your thread.