Mobile plan not supported by my SIM?!

[Castle123]

So just moved from EE to Vodafone and got the OnePlus 11 5g. Ported my number which seems to have worked no issues.

I'm just trying to make a myvodafone account so I can view bills etc but it's not having it at all.

Iv tried to reaching out to twitter for support but they don't seem to have a clue why it's not working.

Any help appreciated 

 

[BandOfBrothers]

I assume you've nkt had a Vodafone account before eeven when you were using a temporary number ?

If so a person needs to use another email address I believe. 

If social media don't know how to help then try Live Chat and or call customer services @Castle123 

[Castle123]

Thanks for the replies. 

No iv never been with Vodafone before so there shouldn't be any email address linked to me at all.

I'll give it a few days and try again and then call customer services if it's still not working .

Cheers