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New customer Onenumber query

Konkeydong
2: Seeker
2: Seeker

I am currently with Three and looking to leave (as they are beyond awful) and join Vodafone.

 

I have Samsung Galaxy Watch 5 LTE and would like to use LTE pairing but have a couple of questions I have not been able to find answers to, and have not been able to find any means of contacting Vodafone regarding this.

 

I believe this costs £7.50 per month on top of your existing contract, but have seen varying prices around the internet so would appreciate confirmation on this.

 

Is onenumber compatible with Vodafone Basics plans or not?

 

How painful is it to get this setup with Vodafone? For a comparatively simple task, some operators make this a lengthy nightmare involving visits to physical stores to be provided with a QR code and months of ticket tennis with useless support agents who do not seem to be able to tie their own shoes, whilst others can set it up instantly or can be done on a self-serve basis by the customer.

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

One Number is not compatible with a Basics plan you need to be on a full pay monthly contract @Konkeydong  Follow this link  Basics scroll down to What's not included.

 

As far as One Number is concerned, you should find most questions with answers here: One Number 

 

If you are on a compatible plan and are having problems setting this up , this should be something easily solved by the Social Team.   Follow this link for direct help and support through social channels Contact Us