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17-06-2024 05:44 PM
Hi! I got a tablet OneNumber added to my account, but the eSIM only connects to the 4G network. Despite trying to get it provisioned to access 5G, I was getting "computer says no" responses (though it was confirmed, that given ICCID is not provisioned to access 5G at the moment).
In another thread I found, that @phionex99 got it sorted somehow, but I wasn't able to get the same resolution so far.
I have checked OneNumber T&C's and there is no mention, that the services will be limited to 4G (only that I will be able to use allowances from my main contract - so if my main contract offers 5G it is rather obvious it should extend onto OneNumber). Also, I am not aware of any technical limitations that would prohibit provisioning OneNumber eSIM for 5G.
Any suggestions and advice greatly appreciated.