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Re: Failed credit check

Latifkhan
3: Seeker
3: Seeker

Thanks i filled appeal form in few days ago refused again broadband is still with Vodafone will cancelling that soon I was with Vodafone for 5years before never missed a payment with Vodafone or anyone else 

6 REPLIES 6

Latifkhan
3: Seeker
3: Seeker

Failed credit check I have never missed any payments just did credit check on myself with experian score 999 I was with Vodafone for 5years never missed any payments my broadband is still with Vodafone may their credit check software fujitsu 

We understand how alarming this outcome must have been @LatifkhanYou can appeal this credit check decision. To give us more information to support your application, complete our credit check appeal form

Gemma
Community Manager
Community Manager

@Latifkhan - thanks for filling in the form. I'm sorry to hear it wasn't accepted still. I hope it doesn't come to you leaving us. You can reapply after 90 days. 

Thanks not waiting for 90 days 

Gone with 02 no problem Will be cancelling rest of family contracts and broadband with Vodafone 

I will be leaving you I’m afraid after 30 years a customer. Having an excellent score on all 3 credit check companies Vodafone  use - my appeal was still declined - with no reasons 

pm68
1: Seeker

Have been with Vodafone 30years and failed a check to upgrade a phone. I have an excellent score with all 3 credit check companies they have listed on their site . I have never failed a credit check.

Sent an appeal through which was declined within a few hours with no supporting information. Have tried to discuss it on the phone but they have just said try again in 90 days 
After 30 years with Vodafone for mobiles, I will be looking for a new mobile provider