4th attempt made today to activate sim after swap.
Friday morning told its sorted will be on in an hour. Friday afternoon told its sorted will take up to 24 hours. Saturday told its sorted will take up to to 24 hours. Today told well sort it will take 24-48 hours.
think i will have to look at a different provider next time.
Have you tried a soft reboot by turning the device Off and On ?
Going from past experience it's best not to initiate too many sim swaps as this can bung up Vodafone systems in regards to getting the sim swap through.
If you refer to this previous thread https://forum.vodafone.co.uk/t5/iOS/Moving-eSim-to-new-iPhone/td-p/2671657 you will see that providing the eSIM profile was not deleted before generating the QR code for the new phone you shouldn't have any problems receiving the verification code for the swap to the new phone.
When you speak to the Social Team, they will be the Team to get the swap completed for you.
Most companies now operate their customer service via social media, so it's worthwhile setting up an account for this purpose. If that's all you're intending to do, Twitter is probably best - you don't need to use it for anything else if you don't want to.
What I want is answers. When I get in touch for an update I don't expect cut and paste answers like, it's being done, it'll be on soon, it'll be another 24 hours.
I've been around long enough to know when I'm getting fobbed offer someone who can't or won't answer questions or simply C.B.A.
If I took my car in in and rang for updates only to keep getting told "it's being fixed".
This is one of those issues that's best investigated offline, rather than while you're hanging on the end of a phone call or chat session. That's where the Social Media team comes in. Give them a try.
