Sim card not working

[hainesrosa89]

Hi, I’m a new customer I’ve got a Sim card with you guys and it should’ve been active by 24 hours and it still hasn’t been activated

[Mark]

I'm sorry to hear there's been a delay with activating your SIM @hainesrosa89. If this still hasn't connected, please pop us a DM via one of our social channels, one of my team will be happy to look into what's caused this and get your service up and running ASAP.