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Someone else

12surmaczb
2: Seeker
2: Seeker

Someone else hacking me and your network using my data I've used up 80% however only used about 5gb

Screenshot_20201117-155532.jpg

4 REPLIES 4

12surmaczb
2: Seeker
2: Seeker

my number [Removed]  ------- track all data connections to my phone and all pings of locations I've been at Hammersmith hospital for over a week

 

 [MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

BandOfBrothers
17: Community Champion
17: Community Champion

As this is an open forum I'd strongly suggest to edit your post to remove your number @12surmaczb  (flagged)

As account access isn't available via this forum please do contact customer services or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries and they'll help you.

I wish you all the best with this. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

Hi @12surmaczb 

 

Vodafone may be able to give an indication as to the mast used at the time but there is nothing definite.

 

You can easily find out the locations of where the phone was used.

 

For Android

Providing is phone is still logged into your Google> settings > locations > location history > manage history  . see and delete past activity >  Timeline  .  You will then be able to get a rough indication of where the phone has been used.

For Apple devices

Open Google application

select setting > privacy> location > location history

 

The best thing to go is to log onto your online account, this will give the dates and times the data was used but you may find the amount of data accumulated for the day totalled up at midnight.

 

 

hrym
17: Community Champion
17: Community Champion

As far as I'm aware, that wouldn't be possible.   However, do you have Mobile Hotspot turned on?   That would allow someone to piggy-back on your connection if they could get hold of the password.