Hi I've ordered a voxi sim it's arrived, i've activated it, i have signal and it's saying not provisioned. I've rebooted device and reinserted the SIM but still saying the same, please advise
SIM not provisioned means the SIM needs to be activated. As you have activated the SIM it may be in a queue waiting activation and will be online tomorrow morning.
If the SIM is not working tomorrow morning speak to Voxi through Social channels for help and support
@kezar12 Hey! It can take 24 hours for the SIM to activate, so this can happen. Do give our social media team a message and they can just check your account to make sure everything has been set up as it should 😊
SIM not provisioned means the SIM needs to be activated. As you have activated the SIM it may be in a queue waiting activation and will be online tomorrow morning.
If the SIM is not working tomorrow morning speak to Voxi through Social channels for help and support
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