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10-11-2020 10:44 AM
Hi Team,
I have been directed here to whitelist my domain name -igenieconsulting.com its throwing up the Vodafone content control messages - for no reason that we know.
Could you please whitelist this domain and reclassify such that it isn't restricted?
Thanks
-Prateek
Solved! Go to best answer.
03-03-2021 10:58 AM
Hi @prateekpecten, apologies for our delay in getting back to you regarding this. I've received confirmation that our customers will no longer have any issue when trying to access your site. This has been confirmed by both our mobile and landline support teams. Apologies again for any inconvenience this may have caused and if we can help with anything else, don't hesitate to let us know.
03-03-2021 10:58 AM
Hi @prateekpecten, apologies for our delay in getting back to you regarding this. I've received confirmation that our customers will no longer have any issue when trying to access your site. This has been confirmed by both our mobile and landline support teams. Apologies again for any inconvenience this may have caused and if we can help with anything else, don't hesitate to let us know.
03-03-2021 07:22 PM
Thank you so much Mark for promptly following up and fixing this issue.