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account suspended for no reason without warning

joegateshead
2: Seeker
2: Seeker

hi my account has been suspended without warning for no reason.

fraud department sent a text that looked like a scam and than all service cut off.

customer service said nothing they can do have to contact fraud department.

only way to get hold of them is by leaving them a voicemail which i have done but not heard back.

this is really affecting me, i am unable to login online anywhere without receiving one time passwords and wife cant get hold of me.

i need help urgently.

has anyone got a direct contact within fraud who can help?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Unfortunately there isn't a direct number for the fraud department but you could liase with the Vodafone Social Media Team's who maybe able to chase this up for you @joegateshead 

Contact-us-for-account-specific-queries. 

 

Edit  Did you try calling 0333 304 1665 for free.

Current Phone  >

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