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anyone had issues switching from vodafone pay monthly?

asura3
2: Seeker
2: Seeker

‎20-01-2023 03:54 PM - edited ‎24-01-2023 10:11 PM

As title, switched from vodafone pay monthly as it meant not having to switch to a new sim card.

Happy with reduced price and offers, but coverage and data can be variable. Reading here it seems that I'm not on the voxi apn settings but the vodafone pay monthly ones. But twist when I turn it from the vodafone settings to the voxi ones i get no data at all. https://routerlogin.uno/

Any ideas or am I resigned to talking to support?

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1 REPLY 1

Jason
Moderator
Moderator

‎21-01-2023 10:11 AM

Hey @asura3. It's disappointing to see that you're experiencing an issue with your network connection and APN settings. To make sure that we're on the same page, you've stated above that you've moved from Vodafone Pay Monthly, but where have you moved to? 

I can see you've mentioned VOXI APN settings, which would imply that you've from Vodafone Pay Monthly to VOXI, however I would rather confirmation before providing any information on the matter, rather than being assumptive. 

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