New poster hopefully in correct place.Once I get time to call i will but had an email this morning regards to changes to vodafone roaming policy and they was letting me know as I do alot of roaming (easy four months at a time and I can be home for a ...
I want to upgrade my phone. I know that I qualify however it seems to be impossible to do. Both on the website and on the app if I choose any phone it says 'Sorry something has gone wrong.'On my browsers I've cleared my caches and tried again. Not wo...
I was told in September last year my tablets i had for my children finished in July 2020 for which I have the transcript for so I cancelled payments in august 2020 but now late payment markers have been put on my credit report I have been in contact ...
I have been using my Carphone Warehouse pre-ordered Samsung Galaxy S20 Ultra since March. The phone stopped connecting to the VF network end of October. After a couple of visits to the VF shop and numerous phone calls to VF customer service, VF confi...
At the weekend I purchased a Vodafone SIM contract and I have not yet received the SIM card. I notice that my contract start date is the day I purchased the SIM and I am being billed from that date rather than the date I actually receive or activate ...
Hi, I need to get hold of the fraud team ASAP as my brand new number has been locked. I presume for sending a large number of texts to my contacts letting them know my number has changed. Not helpful and really not ideal. They have not got back to me...
I moved to Vodafone and received my phone on 29th November. But I have been billed from 28th November. Messaged online asking for this to be corrected, but no reply received except to ask how well Vodafone did with my query. How do I sort this?
Hey all, this is a bit of a long-winded message I apolgise So I recently joined Vodafone and ordered the iPhone 12 pro max 128GB Pacific Blue (On the 19th November) and I understand that it is on backorder. However since then a lot of things have hap...
I’m currently working from home and my WiFi is terrible. I use my work laptop (hp elitebook) which currently has a Vodafone sim in it working (it’s a company sim). It works perfectly and so much better than my current buildings wifi so I want to use...
Hi, Can somebody help me please.3 years ago I had a vodafone home broadband after the contract finished I contacted customer service and asked for an upgrade. I couple weeks later my internet was not working so i called customer service again and the...
