A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi There,Im trying to change my billing address but web is telling me there is error. i have spoken to one of you advisors yesterday and he was dealing with this for me. He said it should be update 2-24h but its not! Im was trying to add address manu...
Since moving to a new address, I've received a default payment notice by a debt collection agency - stating that I own Vodafone money. Upon checking my credit history I see that I've had a default notice on my file going back to 2017. What makes this...
I contacted Vodafone at the start of the Covid pandemic to cancel my mobile contract and advise that I would not be able to make payments until back to work. I received no contact or letters following this call. In November 2020 I called to make pay...
Hi everyone, Could someone help me regarding my unfair charges on footbox tv.I did not suscribed to this service as many of you.... I am furious to get scam via my telephone account.I read that fews people managed to get their refund. In my case, th...
Hi! Has anyone else received a message from Footbox.tv saying that they are now signed up to a £4 a week debit on their account???? I don’t know if this is a scam as I want to reply to stop it (but haven’t yet) I will contact Vodafone later to make s...
I have a UK Vodafone contract SIM with a +44 number but spend a lot of time in Germany where I use my UK SIM on Roaming. I am concerned about what may happen after the Brexit transition period ends. Should I buy a new mobile with dual SIM capability,...
I bought my phone from mobiles.co.uk with a Vodafone contract. Now my phone is lost or stolen (probably stolen) and Vodafone will not blacklist it because it isn't registered with them despite having billed me for it for two years!!! They say mobiles...
I have a 5g sim to use in a router for home broadband because our location means we cannot get very good home broadband otherwise. I need to adjust the settings on securenet but I cannot log in with a pin because my sim is not in a mobile device - no...
I ordered my IPhone on Wednesday and everything arrived on Thursday at 10;59. I got an email from Vodafone confirming it had been received and yet dispute multiple contacts to customer relations, it’s still not connected, 4 days later. As a new cust...
Can anyone tell me how this works. I have a 4g huawei watch 2, which obviously accepts a nano sim. If my contract sim is in my phone, then what goes in the watch
