A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
So I have recently used Vodafone's 'Trade In' service. The service where you register a trade in quote, send you phone in, and receive cash/money off/vouchers. I was provided with a freepost label, thought better of it and sent it Royal Mail Special...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? no - other side of the block 2) What is the full postcode n7 9ej3) Does the issue occur if you try your SIM card in a different phone? yes 4) What...
I've accidentally paid my bill twice. Once through the app and then a while later I got the text saying to pay from a previously used card type yes. I just assumed the first payment hadn't been taken. But it was. So will I be refunded?
I am eligible for a upgrade on my tablet, my app says to call 191 which in turn tells you to look on the app. I tried the online assistance and asked what is available for me to upgrade to at a similar cost, the only reply I got was that I could up...
I previously was with Vodafone (10 years) and had a 5G plan and as expected got a 5G signal.I had network issues since November which they couldn't fix so I left to go with o2 which was a huge mistake as o2 were worse.Realising Voda is the better opt...
If I was to buy an iphone 12 mini 24 month contract, would I be able to use the sim from the contract in other unlocked phones?
Hi, I have an 18 month contract due to end on 9th March, I want to leave on the day of the contract ending(not prior) as the last 10 months I've barely used any calls, texts and data because of covid. I don't care about losing my number and i won't b...
I can’t seem to get my discount code to work on any sim only tariff, it does work on a handset so I know it is a valid code. Anyone know why? The sim only tariffs are not discounted and doesn’t work on 12 or 24 month ones.
Hopefully someone can help me with this problem. I have phoned customer services several times without success. I renewed my contract in November and since then have had no end of difficulties. Firstly, my contract now allows unlimited minutes and te...
Hello thereI have been given a work phone that will take 2 sims, one is an esim and one is a normal sim. I want to use this phone for both my numbers and both are Vodaphone. One is work and the other is personal. I am not a year into a contract at...
