A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Just spoke to customer services on 191 to cancel my iPhone 12 Pro order so that I could place an order for the iPhone 12 Pro Max instead as it declined me when I tried to place the Pro Max in addition to the Pro (I was going to place the order for th...
I’m really frustrated. I decided to sell my old iPhone on eBay and the courier has lost the device in transit. I contacted Vodafone and asked them to block the IMEI but they say that because I purchased the phone directly from Apple they can’t do thi...
I have Red 20GB with Entertainment plan. I've chosen YouTube Premium. I want to add my family into my YouTube premium plan as a family plan instead of individual. How can I do that?
Hi all,I recently went on holiday to Benidorm where my phone got stolen I rang Vodafone and they put a bar on my number. I recieved a new replacment phone and SIM a couple of days ago and finally got it all up and running and activated yesterday and...
Strange title for a post I know but I wanted to share my experience of Vodafone Customer Care. I've been part of this forum for many years now and am brand loyal.Vodafone, for me, for many reasons is my network of choice however over the years we've ...
I keep running out of data so I thought I'd go onto a better plan with more data. But I need to know when I'd be charged for the new plan. Will it be like it is now or do they take payment right away thank you all
I upgraded my phone in Early-Mid September and ever since the upgrade my account no longer works. I have spoke to MULTIPLE help/assistance staff and every single time I have to explain what is going on and they have given me different scenarios about...
I paid my bill on 30th October and it’s still pending in my bank yet Vodafone are still saying they will cut off my phone even know I have paid can anyone help me
Hello, my contract ends 6th December 2020. I was told i needed to give Vodafone 30 days notice. Otherwise i would be charged the following month.Its the 6th November today. Went onto my account and selected the number i wanted a PAC for.Its saying i'...
I've recently taken a contract out with Vodafone and waiting on the phone getting delivered. Before doing this I was using a phone that was under contract in my partners name as it was a gift. Will I need a STAC code as the new contract is under my n...
