A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I've recently taken a contract out with Vodafone and waiting on the phone getting delivered. Before doing this I was using a phone that was under contract in my partners name as it was a gift. Will I need a STAC code as the new contract is under my n...
Hello, 3 months ago i took out a sim only plan. I have upgraded to a handset today and would also like to take advantage of the additional line offer of 15% off. Ive tried to do it but got declined. I was told if i pay next months bill then il be abl...
Hi can someone please message me reguarding a default on my account Thanks
Recently left Vodafone and took my number with me. I have been debited for a full month line rental but left on the day contact finished. When will i get my refund and will they give us interest for keeping that money?
From 9th Dec, Vodafone will be replacing the yearly RPI increase with a CPI + 3.9% increase, for new and upgrading customers. A figure that looks like they just copied EE, but Im sure months of work went into coming up with it So, if you're looking ...
I requested a PAC code and unlock code so I could switch to a Sim only deal with another provider. My number has transferred but I have received a text saying that I haven't used my PAC code. How do I ensure that my contract has been cancelled? I can...
Anyone else being refused NHS advantage discount?Prior to upgrade NHS advantage discount was advised would be applied to new upgrade by Vodafone staff but once upgraded Vodafone now refuse to give this discount. I have screenshots of conversation con...
I am trying to leave Vodafone. I wasn't going to initially and was going to change plans but I had a long live chat where I 'failed verification' because my phone number was not my phone number, and I just got frustrated at what I thought was one li...
So I tried to do an early upgrade just over a week ago and stupidly ordered the wrong phone. Okay my fault, however trying to get thos corrected surely shouldn't be this hard. I was told to go to the shop and cancel it and the nearest shop was 15 mil...
So Im trying to have a default removed. My son took out a phone in my name several years ago unbeknown to me and didnt pay. It has since been paid but theres a default on my account, affecting my credit rating. Can I appeal this in any way?
