Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

How can I tell if Vodafone have actually cancelled my contract?

I requested a PAC code and unlock code so I could switch to a Sim only deal with another provider. My number has transferred but I have received a text saying that I haven't used my PAC code. How do I ensure that my contract has been cancelled? I can...

Fjord by 2: Seeker
  • 2266 Views
  • 3 replies
  • 0 thanks

Returning my phone..

so I got an upgrade off Vodafone but before the 14 day cooling off period I rang u and said I want to return it.fine no issues they’d said they sent me out a pre-aid Royal Mail special delivery bag..wiped the phone, took pictures etc..went to the pos...

Djmacca by 4: Newbie
  • 2420 Views
  • 4 replies
  • 0 thanks

ID fraud victim and vodafone cleared after investigation

Hi there, I was recently been a victim of ID theft, someone ordered a phone using my name, DOB and address.I just found about it only thru when a debt collection mail came to my letterbox and demanding payment.Obviously, I called vodafone to discuss ...

I HATE VODAFONE

I haven't been able to use mobile data for 3 hours. I cannot login to the Vodafone app! I have called many times on the phone but it is not urgent.No live support! I can never communicate on the phoneDo you want us to give birth? Why did I choose you...

Vodafone Annual Upgrade Promise (iPhone 12)

I'm an existing Vodafone customer having signed up through a 3rd party (e2save) on an iPhone SE 2020 contract costing £31 a month (due to end in 2022). I absolutely despise the battery life on the iPhone SE which is why I'm looking to upgrade early b...

What is happening to my account?

I have woken up to a spam of text messages from Vodafone turning on and off different things on my account. The biggest one is they have switched my monthly contract to a Pay as you go account now? Why is this happening?  Picture shows:  

8D15694F-956C-4E29-B494-8BC9173936A3.png
highlxnd by 2: Seeker
  • 3430 Views
  • 9 replies
  • 0 thanks

Terrible download speeds

Hi everyone, I’ve got a Vodafone Unlimited Max plan, and my download speeds on 4G are absolutely woeful. I’ve got good signal (3-4 bars and 4G), but my speeds are at 1.4 MB/S. It takes an age to load webpages, if someone sends a picture message throu...

Liam2594 by 3: Seeker
  • 1693 Views
  • 3 replies
  • 0 thanks

Missed call message keeps going to Romanian Vodafone voicemail

My daughter has a UK Pay Monthly Vodafone SIM used on a UK mobile phone etc set to the UK English language.When she misses a call and gets a the missed call message, selecting the message rings the Vodafone Voicemail in Romania on 40722033334Have tri...

harry66 by 4: Newbie
  • 2042 Views
  • 3 replies
  • 1 thanks