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Forum Posts

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Where's my refund of £82.99?

Hello Vodafone Community I cancelled an order for an iPhone 12 by refusing DPD delivery and Driver acknowledged that handset was to be returned to Vodafone UK I paid an upgrade fee of £82.99 I've had two webchats that I have transcripts of these save...

Resolved! Pay old Vodafone bill

HELP! Im currently applying for a mortgage and unknown to me there is a Vodafone balance on there. Must be from an old account as the date is May 2014.  Its £190and i just want to get it cleared off. Ive spoken to numerous agents on live chat who wer...

Moji3331 by • 2: Seeker
  • 1877 Views
  • 1 replies
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Short code text spam

I’ve reported a spam text from a short code to 7726. I got a message back saying I should reply STOP ALL. Will I be charged for this by Vodafone?

GStevens by • 4: Newbie
  • 4053 Views
  • 3 replies
  • 0 thanks

Has anyone had issues with iPhone Trade In?

In October I took out a new iPhone contract, and opted for the trade-in offer for my old iPhone 8, amounting  to £15 a month off. This was all arranged over the phone. I received the new iPhone, and a few days later the trade in envelope from Brights...

VeryMe rewards error message

I’ve been getting this error message since my number got ported. I have tried resetting the app, uninstalling and installing. iOS App is 7.3 which is the latest, online agent refreshed account and still not working... any ideas?

analyst1 by • 2: Seeker
  • 13057 Views
  • 16 replies
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Anyone received their free airpods?

Evening, So I renewed one of my phones and it had the offer of free airpods. A webchat a short while after advised they will be sent within 30 days. 30 days later and another webchat and it is apparently 30 working days, they are sent direct from App...

M1ntee by • 3: Seeker
  • 6249 Views
  • 13 replies
  • 0 thanks

Account Showing As Open On Credit File.

Hi VodafoneMy account has been closed on 24th March 2020 final bill paid in March and £0 balance on account.You are still reporting to credit reference agencies that the account is active, and not closed and Settled.I have spoken with your customer s...

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