We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
Hi. I've had my 3 number ported to Vodafone today. I can make calls, but I cannot receive them. Also I cannot receive text messages. What can I do?
Late January I was called by a Vodafone employee about a free upgrade to my current phone. Which I was very happy about, the salesman said it was rewarded to me for being a good customer for over 8 years. I thought, that’s great! I left it for a few ...
On 21st January 2019 the ombudsman reached the decision that Vodafone needed to pay me a refund of £500.36 due to overcharging. Vodafone and I agreed to this. I have still not received this payment.I phoned on 21st February 2019 to ask about the paym...
My direct debit failed for my recent bill so i paid it manually on the 14th March. (£37) Then the 19th March the direct debit came out (£37). So i've paid twice.I contacted vodafone and they seen i paid twice and was told ill be refunded £37. But I ...
I am so upset right now. I have had an absolute nightmare with Vodafone in the last 3 months and it is so upsetting as I have had such great service for over 3 years. I had a situation where I went over my minutes in Jan/Feb and I did not realise - ...
Hello, I wanted to know if I change/keep my number that my contract will transfer with this number? I’m looking to transfer an old (but live) contract to family member.
How do I get in contact with the deadlock team directly? having no luck with customer relations
Hi group Does anyone know how to stop VF sending emailed bills? The user involved left the company over a year ago taking her connection back into personal ownership, so we have no access to it anyway. I relinquished responsibility for the company m...
To summarise; I had the Sky Sports Mobile TV App (as part of my Red Entertainment package SIMO) and it worked fine. After a few days I upgraded my phone, which is where the problems begin. There was nowhere on the app that I could find to remove my o...
BILl was paid over the phone yesterday and Iv been using my phone, fine until now. they have restricted my calls. the money definitely came out as I have checked my statement
