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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 63457 Views
  • 160 replies
  • 12 thanks

Phone issue (pay monthly contract)

Hi I’m in need of desperate help. One of my daughters has dropped my phone and a car has ran over it. I now have no phone and my upgrade isn’t due until July. Is it possible to discuss my options with one of the forum guys. Been a loyal Vodafone cust...

GParkin by 2: Seeker
  • 2339 Views
  • 4 replies
  • 0 thanks

Resolved! Additional weekly charge of £4.50

Why am i being charged an additional £4.50 per week for UME MP 0333003596? I never signed up for anything and i can not afford these payments

LJohn95 by 2: Seeker
  • 7593 Views
  • 7 replies
  • 0 thanks

No Coverage

Hi, I'm currently abroad for the holidays and my phone will not connect to the network no matter what I do, Was I supposed to reg the number before I left? It says forbidden after vodafone.ie when you try to select it in the network settings.

Ordering

Hello there I ordered a phone online yesterday and they did send me a email saying they will get in touch when I can collect etc... but I was just thinking it was taking some time 

Meg19xx by 1: Seeker
  • 1880 Views
  • 1 replies
  • 0 thanks

My Vodafone not recognizing my phone number when registering.

 I've had my handset for a while now as well as the SIM, since the 3rd December. But whenever I try to register to My Vodafone it dosn't recognize my phone number when it asks for 'Your Vodafone Number'. Please help I would like an easier way to trac...

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Haven’t received returns pack.

I upgraded my phone/contract at the end of October to an iPhone XR.It would have cost £50 a month but I got it for £40 a month under the condition that I send my previous phone (iPhone 7) to Vodafone. I still haven’t received my returns pack 2 months...

TTLewis by 3: Seeker
  • 5528 Views
  • 4 replies
  • 0 thanks

£16 Vodafone late payment debt on credit report

 Hey I previously had a mobile phone contract for a couple of years with Vodafone, which I continued to roll on monthly after the initial 24 month contract had ended. I called Vodafone in July 2017 to close my account explaining that I was leaving to...

Can't register to My Vodafone

 Hiya,I have been trying to set up an My Vodafone account so I can pay my bills for my phone. Whenever I enter my number it says "We can't find your details......". I don't know what to do as I have had this phone for a month now as well.  

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Yuki24 by 1: Seeker
  • 2327 Views
  • 2 replies
  • 0 thanks

Resolved! Data Promo Being Reduced

 Hi, not it sure whether this is on the right board. I was just reading my invoice, and saw the attached picture: so does 60gb of data get taken off me after the 23rd January, when I bought the package it was primarily for the extra data. thanks, aru...