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Forum Posts

Leaving Vodafone due to poor service - termination fees

Does anyone have any advice on how to terminate a contract due to service quality failures without paying termination fees? I'm at the end of my tether with Vodafone data being unusable in any busy place. My Three and O2 sims don't have this problem....

bwatkins by 4: Newbie
  • 7041 Views
  • 10 replies
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Device plan terminated after 2 missed payments

Hello folks!Due to being out of work recently, I have been struggling with bills and earlier today I went to make a payment towards my airtime and device plans, and after some persistent badgering about updating my details (most likely to feed to the...

Set up problem

Hi.I received my new contract phone yesterday. During the Order process i provided my PAC number (from giff gaff). My new phone is allowing me to sent texts/make calls but any incoming texts/calls are still being received on my old phone which i can ...

Resolved! Picture Messages when Roaming

I have just signed up for the top SIM Only package with all bells and whistles. Roaming in 83 included. Says do everything you do while Home. Since I have Picture Messages included in my package, I would expect it to be included while Roaming. Howeve...

Getafix by 16: Advanced member
  • 4521 Views
  • 8 replies
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Losing my mind over roaming in Zone B EU

Hello, im a pay monthly customer. Have had my basics plan since 2019. Roaming has *always* worked in Europe as it does at home. ive had the text to say “welcome to Spain blah blah blah” use your roaming as normal but it simply doesn’t work. My phone ...

Credit check for upgrades?

Hello I've only been with Vodafone a short while but can anyone tell me if you are credit checked for upgrading to a handset from a SIM only deal?On my Vodafone account it says You'll be eligible to upgrade or change to a new Device Plan and Airtime ...

Can I Keep My Number on a New Contract?

Hi Vodafone Community,For context; my sim-only deal on my previously contract phone (paid off two years ago) is going to expire in two weeks. I was looking to upgrade to a iPhone 14 Pro and I was checking through the Vodafone upgrade page and looking...

MrTea by 2: Seeker
  • 17468 Views
  • 2 replies
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Resolved! Error code 4300

Cant log into app can't log in online so can't pay my bill ,deleted app too many times called Vodafone too many times no one knows what they are doing they just fob u off saying its in hand and they are trying to sort it out ,how long does it take an...

Are Vodafone Kidding? Vodafone One Number

Just got the  iPhone 14 Pro 2 days ago through Vodafone. Credit check done, everything good. Bought the new Apple Watch Series 8 Cellular from Apple store, been trying to set it up and get the dreaded "Top of the Mountain" issue. Cant seem to connect...

Cruelsco by 2: Seeker
  • 4948 Views
  • 13 replies
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