Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

No New OneNumber subscriptions for Smartwatches

I had an Apple watch 4 with an eSim and to be honest it took a ridiculous amount of time to get OneNumber set up on that.  I managed it, eventually and to be honest it was great.  I decided I didn't need mobile connectivity on my watch, so I purchase...

Where to find the invoice number?

Hi there, I'm struggling to know what the invoice number for my order is. I was sent the receipt when I got the phone, but I don't know what the invoice number is as it doesn't clearly state it. I really need it to claim a chromebook as I bought my p...

asta17 by 2: Seeker
  • 5430 Views
  • 1 replies
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PAC code, ETF and final bill question

Hello,I have 7 months remaining on my contract and my billing cycle is on the 24th of each month. The early termination fee for my contract is £220. If I use my PAC code tomorrow, how will it affect my bill on the 24th of this month? Additionally, wh...

Vodafone Errors and Mischarges

My boyfriend has been with Vodafone for over ten years. Last year he switched his account from business to personal which was confirmed as being completed by Vodafone. Recently he called them with a query and while looking at his account, the agent s...

Phone shows as a "loan" in my credit file

Hi there. I have filled a trigger and upgraded to a new iPhone. I've been with Vodafone several years already but for the first time phone shows as a loan in my credit file. This is very disappointing as  my credit file dropped - if I was aware about...

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medialook by 4: Newbie
  • 10417 Views
  • 12 replies
  • 1 thanks

oppo new phone n2 flip

hi there just got my new phone oppo n2 flip i would like to use the esim but the phone is not on the list of oppo phones any ideas on this go to my local shop our ring 191 ??????

Credit Support Team

Can somebody please help me as I am at my wits end!? It is absolutely horrific trying to get to the bottom of a serious issue! I have been on endless amount of telephone calls with advisors, and I keep having to repeat my issue every time I am transf...

AdammLou by 2: Seeker
  • 1025 Views
  • 1 replies
  • 0 thanks

Issues switching from PAYG to Pay Monthly SIM-only deals

Hi.  I need help switching from PAYG to Pay Monthly SIM only deals. I came across this page: How do I switch between Pay monthly and Pay as you go? (vodafone.co.uk)I followed the link in the Pay as you go to pay monthly (SIM only) which took me here:...