We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...
I have been a Vodafone customer for about 20 years.For some years now my account has been managed (well) by Onecom on Vodafone's behalf. I don't know how or why this happenned but my memory says that one day it had suddenly become so without my knowl...
I had my phone stolen on August 31st. Immediately I contacted Vodafone to have my phone blocked. The trouble has come now that I need my device blacklisted. My insurance company needs a report showing that my device has been officially blacklisted. ...
I have just left a large company and have been waiting weeks and weeks for a PAC code even though I know its a couple of clicks of a button etc. They have a policy in place whereby they agree I can keep the number, but nobody seems to want to help an...
Hi,My contract ends 30/11. I am moving from monthly contract to SIM-Only in a new I-Phone 13 I have purchased outright. I am using my contract SIM in my new phone till 30/11.After 30/11 I'd like to move to a low cost 2BG SIM, but may need to access r...
Hi all. I signed up as a Vodafone customer a couple of days ago. Since then I've been unable to sign into my account using the details sent to me, both on the website and in the app. Each time I get to an 'unexpected error' message. This has been hap...
On 01/11, I tried to purchase a broadband plan with Vodafone - redirected from Uswitch. I have attempted around 5 times but a brief message about a credit check error flashed each time. Yet still received web order summaries (but no orders/ plans sub...
I am appalled, that in this day and age Vodafone are asking customers to verify their age using a credit card. Who would ask anyone to randomly put credit card details in?! I appreciate that they have the right intention, in ensuring that the right a...
Hi, how long does it take for a Vodafone advantage code to be released from a basket. I have been having problems checking out but now it says my code is in use in another basket. Is there a period of time I have to wait until the system knows the co...
How is this acceptable? I've just switched from Giffgaff a week ago where I'm getting at least 30mbps solid on this test. Vodafone on the other hand has been consistently so slow that my dial up internet 20 years ago was significantly faster?
I need help asap PLEASE! I want to pay off some debt I was not aware off however I do not know my phone number for that account but I am able to supply all other information related. It is affecting my credit score so who do I need to get in touch wi...
