Pay monthly

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Forum Posts

2 separate Credit reporting

Why is Vodafone reporting 2 separate account on my experian, equifax credit accounts? I have renewed my pay monthly contract and there are now 2 separate accounts on my profile. This had affected my credit score greatly. Please help

Benji49 by 1: Seeker
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Resolved! Transfer numbers between plans

I have two lines on Voda with different plans. I want to swap the two numbers between the two plans. I don’t want to cancel either of the plans or lose either of the numbers. What is the best way to do this? 

bedasaka by 3: Seeker
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Trade In Tool - this has to be an elaborate scam, right?

I've no idea how this is supposed to encourage customers to stay with Vodaphone and upgrade. I have a good condition iPhone Mini 13 with 90% battery and was looking to upgrade, downloaded the tool and... wow. £69? Allegedly "signs of damage" on the s...

Credit check

Im due for an upgrade in 4 days, but i cant upgrade as i havent passed the credit check? Even though i have 2 phones, broadband, and a smartwatch and have been a customer for nearly 3 years, and the new phone would be even cheaper then im paying now....

No 4g calling (volte) s22 ultra

Hi my data stops working when I'm on a phone call how do I enable volte it has disappeared from my settings.  I was with ee and I could toggle on and off.  Customer service team are useless, I have done everything reseted My phone also. They refreshe...

this april increase a lot

hello every one well your price of your contract go up by 14.4 % now that is a big price hike the biggest of the of suppliers i think as i read it on the net

2nd time sent phone back for repair

hi there this is the second time i have sent my mobile phone back to be fixed no luck on the same day i got it back it stareted agian so it is going back if this does not work i would i like a new replacement

Loss of OneNumber service

I have spent 9+ hours on MOBi in the past 3 days, visited in-store as suggested, and called 191 on Friday. Still the services is not working and I have note received any notification of resolution as I was told would happen… Help!!!

VAT Invoicing - Personal Pay Monthly Account

Hi All, I have been receiving monthly VAT invoices (VAT shown on my monthly bills which also has Vodafone's VAT Number) fine up until November 2021. Since December 2021, my bills no longer show the VAT, Vodafones VAT number, and on the last page say ...