Ask
Reply
Solution
09-03-2023 12:05 AM
hi, when I sign up I got a £2 promo discount for 24 months, if I change mobile packages, does the discount change over to the new packages ? or do I need to pay full price.
thanks
09-03-2023 05:14 AM
The discount that was originally applied would probably stop when you upgrade.
As the new upgrade takes over the old contract tariff entirely.
It's best practice to negotiate a new deal when upgrading @Anonymous
All that said I also have seen posts on the flrim where the individual has managed to retain the original discount too but this may be an exception to the rule.
Customer services on 191 , Live Chat or the Vodafone Social Media Teams can officially clarify for you too.
Vodafone Social Media Teams > Contact-us-for-account-specific-queries.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.