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Unlocking

I need a NUC and the Master unlock code from Vodafone to be able to use my new Sky mobile SIM

Alibags64
2: Seeker

Help please, Vodaphone told me that my phone is not locked yet I can't unlock my Sky Mobile SIM because they say that I need the NUC and the Master unlock code from Vodafone.

I am going around in circles here. Please will someone at vodaphone give me these codes. I cannot ring up as my phone wont work!

Thank you

 

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2 REPLIES 2
Alibags64
2: Seeker

Hi, I keep trying to get this code however every time I click to confirm my email address in the email you send me I get this message: 

Sorry there was an error, please try again.

It looks like this entry has already been verified.

I need an unlock code, will someone please send it to me because I have tried all the suggested ways of getting one.

Ali

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BandOfBrothers
17: Community Champion

Was the phone supplied directly by Vodafone UK to you  ?

And what does it say when you try to insert your Sky Sim card  ?

Are you using a Samsung phone @Alibags64 as these sometimes need this Mastercode also known as an unfreeze code.

The Vodafone Social Media Team's via Twitter or Facebook can help with this and a Nuc.

Vodafone are now suppling phones that are unlocked to be inline e with ofcoms ruling from December 2021 that all phones need to be supplied as unlocked.

Contact-us-for-account-specific-queries. 

Live Chat or Customer service on 191 cam also help.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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