Unlocking an old iPhone 7

[Joshjelf]

I have an old iPhone 7 that I want to unlock from Vodafone so I can use it on EE 

[AnnS]

Hi @Joshjelf 

As you are using an Apple device the phone will already be unlocked as confirmed here: Unlock your phone 

All that needs to be done is to insert an alternative network SIM and synchronise to itunes.  Any problems speak to the Social Team here: Contact Us 

[Joshjelf]

I have tried inserting a sim and it says network not supported so that is incorrect

[AnnS]

If the phone is still locked it may be due to the phone not having  recently connected to the network.

Speak to the Social team and they will advise  accordingly. 

[BandOfBrothers]

Just adding to my reply.

Another option is to use a reputable online unlocking site or a Highstreet Store that advertises they unlock phone's ( if they are open ) but obviously this would come at a cost levied by that site or shop.

It's just a suggestion which you may use or disregard @Joshjelf 

[Evie]

Hi @Joshjelf - Thank you for trying what you have so far! If your device is still locked after syncing it with iTunes, could you follow the link @AnnS has provided above to contact us on social media so that we can look into this for you 🔍 Make sure to include the IMEI of the device and your mobile/account number when dropping us a message.