Problems with Sure Signal 3

[sta863]

Sure Signal 3 has stopped working. No lights at all but the power socket still functions. 

[BandOfBrothers]

Hello. 



Please take a look through these Sure Signal Trouble Shooting threads :


https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

Sure Signal FAQs.

[drey_p]

Hi there

The plug socket will work regardless of whether or not the rest of the device works because if the way that it is wired. It's a bit of a red herring really as it makes you think you're the unit is working because you are still getting power on the socket.  As you've got no lights, it would indicate that the unit is faulty and would need to be repaired or replaced. You can arrange this through your local Vodafone store.

[gsmsecure]

NO LIGHTS ON A SureSignal V3 IS INDICATION OF A SERIOUS & DANGEROUS INTERNAL FAILURE.

This has the potential to cause the unit to explode internally, trip your 32amp mains electric breaker and go with a very large bang and a flash.. if it's not already done so..

If there are no lights on your SureSignal V3, remove it immediately from the socket and see the posting I made here:

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Hot-Burnt-out-amp-Dead...

Please see the post regarding reporting this issue to Trading Standards and BBC's Watchdog.

If you put a message on the end of my post, Vodafone will contact you directly to arrange a FREE replacement regardless of warranty status and when you purchased it..

Oh.. don't forget to claim for the defrosted contents of the fridge/ freezer under consequential damages of the Sale of Goods Act 1979 or Consumer Rights Act 2015 depending on when you purchased it.