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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74013 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229899 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203995 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal SOS

I have setup sure signal, and all is well on my phone, but other users that I have setup only connect with SOS on 3G.

Sure Signal

When will you have sure signals in stock. I have waited over 4 months!!!!!!!! Has dundee or aberdeen got stock????

CairdBoath by Not applicable
  • 11889 Views
  • 1 replies
  • 0 thanks

Sure signal stopped working

Hi Just wondering if you could help, I have had a sure signal since 2011 and have had no issues previously setting it up or running it however it stopped working last week and I have been unable to retify the problem.I have looked through the forum a...

Suresignal not working... please help!

Hello, My SureSignal is playing up can you help? The serial number is 21197031970. I have BT Infinity Fibre broadband with a good connection (about 60mb down and 12mb upload) and as far as I can tell, it's working perfectly with our sky box, laptops ...

V2 sure signal

I reported my faulty sure signal to customer services on Friday...but haven't received a txt message confirming delivery/collection date ?

New i-phone 4 not working with Sure Signal

Sure Signal V2 has worked fine with my wife's i-phone 4. My new i-phone 4, identical, will not connect to it. 3G is enabled, and have tried resetting the SS to no effect. Can you assist please?

JCHILDS by 2: Seeker
  • 10152 Views
  • 4 replies
  • 0 thanks

Cant re register my sure signal

hi after upgrading to iphone 5 i tried to add my handset to the list on my sure signalbut it would not let me add handset so i de regestered it and now it won't re regester  kind regards Nigel

minters by 2: Seeker
  • 9833 Views
  • 1 replies
  • 0 thanks

SS worked for a while now, not working at all.

I've had a Sure Signal for 48 hours, and I am overwhelmingly dissapointed !I am on BT infinity with a TP-Link router. The Sure Signal would not work out of the box, but having followed the troubleshooting guidelines (yes I follewed them) for ports an...

StuBill by 2: Seeker
  • 20526 Views
  • 18 replies
  • 0 thanks

Resolved! VSS1 not picking up IPhone 5

Hi Tech Team,I had to swap over my I Phone 5 after the original one died on me.  The old one used to work fine and my wifes Samsung works fine but my signal is still very poor.  I have done the reset advice in the forum but the VSS1 still isnt pickin...

JimVee by 2: Seeker
  • 11015 Views
  • 6 replies
  • 0 thanks

Please de-register my sure signal box

Hello,  I have a sure signal box that I used a couple of years back on an old vodafone account.   I now have a new account and when I try to register it, it says it is allready registered.   I spent a fair amount of time on the phone to an Indian gir...

ptbeebe by 2: Seeker
  • 9948 Views
  • 1 replies
  • 0 thanks
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