Series 4 Apple Watch Cellular doesn’t work

[Nsjmurray]

So, in typical Vodafone fashion they have come out with a new feature and product that doesn’t work at launch - in-fact it does several unannounced and unauthorised credit checks.

So I received my brand new iPhone and Apple Watch today and I have to admit, they look fantastic, after opening the iPhone box and just seeing the magnificence that is the phone I am definitely happy with my purchase.

I open up the oddly packaged watch box and start to set it up, everything is fine except for when I got to the mobile data setup section- at first it looked promising a Vodafone log-in screen, “Awesome” I thought, so I logged in and all of a sudden it was asking me to add a subscription for £5 per month.. I thought this was strange as I was already paying for the watch now you’re trying to charge me more for a subscription, I knew it seems to be a mistake so I just glanced at the terms, it seemed normal just about linking them together so it made sense, I went ahead and clicked add subscription knowing that I would just call Vodafone and explain the situation if they tried to charge me more.

Anyway, it shows me a loading screen and I’m simply waiting for it to complete the link between my devices.

After a short while it went to a blank white screen and then... what’s this... I HAVE FAILED A CREDIT CHECK AND I HAVENT BEEN CHARGED?!?!?

So not only did it fail.. Vodafone has performed a credit check, without authorisation just to link it to my existing plan that I was already credit checked on?

Good one Vodafone, will be returning the watch and the device and leaving the network for good, this is the final straw, I’ve had nothing but trouble with you for 7 years and I’ve stuck by you, but you just cannot get anything right first time, EVER.

wondering if anyone else had this happen to them.

[LishMac77]

I am in the process of contacting Vodafone via Twitter & sending them images of my phone & watch so they can see what is happening!!

May be worth you trying - My case has been esculated again & see what next 24 hrs bring - probably the same!!  But I keep sending them images so they can see nothing has changed!!

[LishMac77]

After several conversations with Vodafone via Twitter & sending screen shots - I may be getting some where!!

I now have data on my watch & an ICCID number!! Just now says the network isnt available but getting somewhere - If you still cant connect try Private Message on Twitter

[GrandL]

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@LishMac77 wrote:

After several conversations with Vodafone via Twitter & sending screen shots - I may be getting some where!!

I now have data on my watch & an ICCID number!! Just now says the network isnt available but getting somewhere - If you still cant connect try Private Message on Twitter

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Private message to Vodafone or there is special team on Twitter?

[trevwealthall]

Worth a try isn’t it  I’ll give it a go 

[LishMac77]

UPDATE!!

Right is appears that the mobile number which was given to the apple watch was disconnected through the many esim swaps.  I have now been reconnected to a different number so now wait to see if that cures everything

[GrandL]

Have you all information in settings>general>about>ICCID: No Sim?

[trevwealthall]

In general..about  carrier says not available 

ICCID says no sim and data says no data plan 

this is what I keep telling Vodafone but it seems to fall on deaf ears because every time they phone me I’m asked about this , going round in circles here 

[LishMac77]

Yes this is what I had no carried & no Iccid number - they are apparently now reconnecting me so in theory it should when at some point,,,,we will see!!

[GrandL]

So we’re waiting for your info. In next 10 minutes I’ll have call from directors office and I’ll tell them that today’s sim swap doesn’t bring something new like last ten of them.

[trevwealthall]

And that’s exactly what they say to me that they’ll connect it and give it 24hrs and it will be working and yes you guessed it ..24 hrs later was still the same and it all stars again