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iOS

Wifi calling - reception drops as soon as call made

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2: Seeker

Hi

 

I have wifi calling enabled at home and it works great. Interestingly it only ever shows me 0 or 1 bar for reception. 

In my office (also a poor reception area) it shows me as having 4 or 5 bar reception but as soon as I make a call it drops to 0 or 1 and the call quality is terrible if it manages to connect.

 

I don’t understand why wifi calling works at home but not my office. Both are on virgin media - albeit my home speed is faster. 

thanks for any help. 

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1 ACCEPTED SOLUTION

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2: Seeker

Thanks for the reply which got me thinking and I've actually just solved it! (After 4 months...)

 

My phone was connecting to the wifi extension router - as soon as I connected to the main router it worked as it does at home.

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2 REPLIES 2
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17: Community Champion

Hello @amshowman 

 

"albeit my home speed is faster. " may hit the nail on the head.

Your Home Wi-Fi network sounds to be more stable. 

 

🌈 Stay Safe  🌈 

 

 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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Highlighted
2: Seeker

Thanks for the reply which got me thinking and I've actually just solved it! (After 4 months...)

 

My phone was connecting to the wifi extension router - as soon as I connected to the main router it worked as it does at home.

View solution in original position

View more options