Showing results for 
Search instead for 
Did you mean: 






huge vodafone issue i'd like to bring to light

2: Seeker
2: Seeker

after updating me and my girlfriends phones to ios 6, our data usage went over, and we were charged with a $900 bill. my girlfriend has never gone even close to her limit in the years shes had her plan, and all of a sudden went over by $900... so i started googling and found this. hundreds of people are experiencing insane data usage overages and vodafone is refusing to refund it. after a week of ##~## around with customer service, the most i could get them to do is agree to drop the bill if i upgraded my data package. so i got the $900 bill to go away, but now i have to pay an extra $30 a month for a year. hardly ideal. the guy in the store i talked to said it was a known issue and vodafone is refusing to acknowledge it.


17: Community Champion
17: Community Champion

The Vodafone Employee I would hope is channeling this feedback to the relevant department's @1arjun14 

If you feel there is an issue then do please send this as a Complaint via the channels set out in your region's Vodafone online pages.

There will be an online page to use. 

No-one should be left with a data bill that shouldn't be happening or having to upgrade their data allowance especially if their usage does nkt warrant the extra data or tariff cost 

If I can be of any further help then please don't hesitate. Take care.  😎 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.