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Problem accessing "my Vodafone"

Trying to connect (as instructed by activation text to check my direct debit) to my Vodafone. Have tried using pin and code to phone. I get the error: "Sorry. An unexpected error occurred when trying to log you in. Please wait a moment then try again...

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lrdj by 2: Seeker
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Long delay in fibre connection

Hello,We started a switch to Vodafone on 13 Feb and were visited by BT Openreach a couple of days later who advised that work would needed to be done in our garden to connect the property to fibre we had delayed activation until 11 March to tie in wi...

Aberdeen 900Mbps Service very slow again

 I joke you not its like a kick in the teeth from VF or celebrating exactly a year of perfect 940/940 internet entire year and now, its back this time, Im getting 840/940 when testing to VF London but glasgow or edinburgh is down under 10mbps, so wit...

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iPhone 15 WiFi Issues with the Pro 2 Hub in a mesh setup

I had the Pro 2 hub and 3 mesh APs all linked up in my house. Had 2 smart TVs, a smart security system with 5 cams, 3 kids ipad, a smart thermostat, 2 laptops and 2 iPhone 11 Pros.  Everything was perfect since switching since August 2023 till we dec...

Wrong adverse credit affecting mortgage application

Hi I had a mobile Internet dongle with Vodafone bank in 2020 I cancelled my contract but you still requested payments and sent the account into default.. back at the time when I eventually got through to a customer service advisor, they assured me it...

Complaint closed despite not being resolved

I raised a complaint with Vodafone in order to escalate a broadband issue that I'm getting nowhere with.They put a technical support person on the phone to me, and before we event started debugging the issue, I got an E-mail saying the "Your complain...

Resolved! BT whole home with Vodafone router

Hi,I've been using BT Whole home with 4 discs successfully for a number of years and with numerous broadband providers.  However, I'm getting problems for the first time with the discs connected to our new Vodafone router.  It is most noticeable on o...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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