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Vodafone Broadband Equipment question

Hi,I'm due to be connected to VF BB in about a week's time.I took out the Full Fibre 900 package £31It comes with the THG 3000 Router as standard.Can anyone help me with a few questions I have regarding the Equipment  ....Would the newer Ultra WiFi 6...

Earlier Broadband Activation Date

Hi All,My full fibre was booked for install last week CF engineers did not complete it, however my old copper line was disconnected at 2am that day so have been without broadband since.Another CF team came out yesterday (originally scheduled for 01/0...

Imz1985 by 2: Seeker
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Holiday prize

I've won a holiday and spending money is included . When will I get the money

Cliffy70 by 2: Seeker
  • 20 Views
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Spotify activation problem

hi. I hope someone can offer some assistance or get me to the right department, other than the call centre.  I upgraded my  phone plan on 29/01/24 and the included the option for Spotify.  My previous plan also included Spotify and I had no problems ...

lanky by 2: Seeker
  • 1011 Views
  • 5 replies
  • 1 thanks

Website blocked by Securenet

Hello,I am reaching out from nexu.co. In the last 3-4 weeks we had some reports from our customers that the service is not accessible through their Vodafone lines. We investigated the problem and saw the Vodafone securenet classified nexu.co as a hig...

Move work number to personal number with new phone

I need help! A couple of days ago I initiated a live chat with Vodafone about moving my phone number, which is currently held by my work, to a personal account, as I am leaving my job. I was transferred to the business team, and they advised that was...

Simpo by 2: Seeker
  • 54 Views
  • 2 replies
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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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